Web hosting terms and conditions.



All customers who use any of our service must accept the below terms before purchase.

At 600 Host we provide hosting and email services, plus domain registration and dedicated server hosting. 600Host reserves the right to suspend or cancel a customer's access to any or all services provided by 600host at any time, or when 600 Host decides that the account has been inappropriately used or otherwise. .

Conditions :

600host reserves the right to refuse service and/or access to its servers to anyone. The services provided by us must be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any British law is prohibited. The list of banned content includes, but is not limited to :-

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.

Warez - This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

Proxy - We do not allow any proxy set-ups or connections or any sort of activity through remote proxy connections on our Shared Hosting, Reseller Hosting, VPS Hosting and Semi-Dedicated Hosting plans. First offence will result in suspension, Any account guilty of a second violation would result in immediate account termination.

IRC Hosts - Hosting host an IRC server that is part of or connected to another IRC network or server or have a connection to an IRC network. Servers or Virtual hosting accounts, found to be connecting to or part of these networks will be immediately removed from our network without notice. The server would not be reconnected to the network until such time that you agree to completely remove any and all traces of the irc server, and agree to let us have access to your server to confirm that the content has been completely removed. Any server guilty of a second violation would result in immediate account termination.

Domains:
Please note that we are not the domain registrar therefore we do not have our owned nominate tags or NIC tags this means the domains can only be transferred to us via name servers.

To complete a full transfer you will require a domain registrar. As a part of our service we also register and transfer the domain, however the transfer charges are applicable. Sites come with a free domain for 1 year provided you select the right option. We register sites through a partner company. We do not place your details on the whois output of the domain due to legal reasons however if you commit any sort of an illegal activity we reserve full right to provide the appropriate personnel with your details. If you wish to have your details displayed upon the whois output please contact us after signing up and we will be glad to assist you..

Adult Content :

We allow websites with legal Adult content only. We do not allow pornographic or sexually-explicit images of children or any pictures/video which are obtained illegally to host on our servers.

Server / Resource / Staff Abuse :

Any attempts to undermine or cause harm to any of our servers is strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund. Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms ( i.e.,. upgrade). Although we offer 99.9% up time we can not fully guarantee this, this is due to the updates and up-gradation we carry out which is also a part of our maintenance.

Denial of Service (DOS) attacks directed at 600 host, or any attempts to launch a Denial of Service attack from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service

If any client is in any way disrespectful towards any member of the 600host staff we have full right to remove them from our services without any refund. Bandwidth : If the customers account exceeds the bandwidth limit, we would inform the customer. If the customer does not wish to purchase extra bandwidth or upgrade his account and continues to exceed their limit, the account shall be suspended until the customer takes measures to ensure that the limit wouldn’t exceed again or when the account is upgraded, which ever is earlier. The account would be reactivated in the following month.

Commercial Advertising- Email (SPAM)/UNSOLICITED COMMERCIAL EMAIL (UCE) : Spamming, sending unsolicited emails from our servers or using email addresses that are maintained by us is STRICTLY prohibited and will qualify your site for immediate deactivation with no refund. 600 Hostwould be the sole arbiter as to what constitutes a violation of this provision. We have set a limit of 200 outgoing emails per hour on shared and reseller hosting, 500 outgoing emails per hour on VPS Hosting, 1000 outgoing emails per hour on Semi Dedicated Hosting and 3600 outgoing emails per hour on Dedicated Hosting to avoid any sort of email spamming from our servers. Customers cannot send more than the specified number of emails in an hour irrespective of the size of their mailing lists.

Backups : We will make every reasonable effort to protect and backup data for Client on a regular basis, however we do not guarantee the existence, accuracy, or regularity of its backup services and, therefore, Client is responsible for making back-up files in connection with its use of the services.

Security : You are responsible for any misuse of your account therefore, you must take steps to ensure that others do not gain unauthorized access to your account. In addition, you may not use your account to breach the security of another account or attempt to gain unauthorized access to another network or server.

Your password provides access to your account. It is your responsibility to keep your password secure.

Sharing your password and account access with unauthorized users is not recommended. You should take care and prevent others from using your account since you will be responsible for the consequences.

Attempting to obtain another user's account password is strictly prohibited, and will result in termination of service.

You must adopt adequate security measures to prevent or minimize unauthorized use of your account.

You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools.

You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to, "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.

Users who violate systems or network security may incur criminal or civil liability. 600host will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.

Backups : We will make every reasonable effort to protect and backup data for Client on a regular basis, however we do not guarantee the existence, accuracy, or regularity of its backup services and, therefore, Client is responsible for making back-up files in connection with its use of the services.

Control Panel Support : Our staff members will not help you over live chat, ticket or phone support to setup email accounts, sub-domains, add-on domains or install any of the applications. We have restricted our staff from the client control panel login. Customers are expected to go through our Flash Tutorials as well as our knowledgebase to understand all features of respective control panels. Our support team will assist you with any of the functions which won't work or if there's any server side problems that needs to be sorted from our end. Customers may consider help from our forum to get detailed information from other forum members, however basic tasks that can be managed from the control panel is expected to be sorted from the client's end only.

You will need to upload your website from your end using file manager or an FTP software. Databases should be uploaded from PHPMyAdmin and sub accounts like FTP, Mailboxes, Sub-domains, Add-on domains, Parked domains, etc should be setup from the client's end only.

Cancellations & Refunds : 600 Host reserves the right to suspend OR terminate services on receipt of Abuse complaints. An unconditional 30 day money back guarantee is provided on managed shared hosting, reseller hosting, semi-dedicated hosting and VPS solutions. Domain registration Fees & Dedicated Server packages do not come under the purview of this guarantee. Refund requests after 30 days will be refunded on a prorated basis of any unused time.

Only first-time accounts are eligible for a refund. For instance, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

There will be no refund for new domain registrations, WHM/CPanel, Plesk VPS & Dedicated Server License, Virtuozzo, SSL Certificates and Site Builder as these are purchased from External Vendors & 600 Host does not get any refund in case of cancellation of licenses.

Any service interruptions or downtime due to scheduled maintenance by 600 Host or our network providers will not count towards the uptime guarantee. 600 Host is not liable in any way for failure of third party services.

600 Host will not be liable for failure or delay in performing it obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.

Money back Guarantee : Domain Registrations are not included under the 30-day money back guarantee policy. 600 Host reserves the right to decide whether or not to issue pro-rated refunds under such circumstances. All subscribers of managed shared, reseller, VPS and semi-dedicated hosting plans carry a 30 day unconditional money back guarantee. If you find the services to be deficient or unsatisfactory, you are entitled to a full refund of the contract amount within the first 30-days of the date of account set-up.

We also provide a Price-Freeze guarantee. You would never have to pay more than what you signed up for your hosting service. 600 Host reserves the right to change the resource allocation for its services & also to change the prices listed on the website.

Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion

600 Host reserves the right to modify / change the terms of service at all times. All customers would be bound by the newest terms published on the website.


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